Immediate Usability: Kiosk design principles from the CHI 2001 Photo Library

This paper describes a novel set of design principles and guidelines forensuring the immediate usability of public access systems. These principles and
guidelines were formulated while developing PhotoFinder Kiosk, a community photo
library. Attendees of CHI 2001 successfully used the tool to browse and annotate
collections of photographs spanning 20 years of CHI and related conferences,
producing a richly annotated photo history of the field of human-computer
interaction. We used observations and log data to evaluate the tool and refine
the guidelines. They provide specific guidance for practitioners, as well as a
useful framework for additional research in public access interfaces.
Keywords
Photo collection, community photo library, group annotation, public access
system, direct annotation, direct manipulation, drag-and-drop, immediate
usability, zero-trial learning, walk-up-and-use, casual use.
(UMIACS-TR-2001-71)
(HCIL-TR-2001-23)